7u7 bd — Your privacy is our responsibility

0 Introduction

7u7 bd is a trusted online gaming platform in Bangladesh. We believe your personal privacy is a fundamental right. This Privacy Policy clearly explains what information 7u7 bd collects, how it is used, and how it is kept secure.

This policy applies to the 7u7 bd website, mobile application, and all associated services. By using any 7u7 bd service, you are considered to have agreed to this Privacy Policy. Please read it carefully before using our services.

1 What information we collect

When you create an account and use our services on 7u7 bd, we collect certain information. This data is necessary to provide you with the best possible gaming experience.

We do not collect any information beyond what is listed above. All collected data is stored securely and used only for the stated purposes.

2 How Your Information Is Used

7u7 bd uses your information only for specific, legitimate purposes. We never use your data unnecessarily.

• Account management: To create, manage, and keep your account secure.
• Identity Verification: To verify age and complete the KYC process.
• Transaction Processing: To securely process deposits and withdrawals.
• Customer Support: To resolve issues and provide support.
• Security: To prevent fraud, money laundering, and illegal activities.
• Service Improvement: Analytics to improve your gaming experience.
• Legal obligations: To comply with applicable laws and regulations.
• Promotional Communications: Only used to send you offers and updates with your consent.

3 Data Sharing & Disclosure

7u7 bd may share information with third parties only in limited, specific circumstances. In every case, protecting your data remains our responsibility.

• Payment Providers: Limited information is shared with mobile banking services to process deposits and withdrawals.
• Legal authorities: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Technology Partners: Data is shared with technology service providers under strict confidentiality agreements to keep the platform running.
• Security Investigation: Information may be shared with relevant authorities in cases involving fraud or cybercrime investigations.

4 Cookie Policy

The 7u7 bd website uses cookies. Cookies are small text files stored in your browser that help enhance your experience.

• Essential cookies: Login sessions and security tokens — the website cannot function without them.
• Performance cookies: Monitors page load speed and overall user experience.
• Analytics Cookies: To understand which pages are visited most — all data is fully anonymized.
• Preference Cookies: To remember your language preferences and settings.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some services to not function properly.

5 Information Security

7u7 bd uses industry-standard security technology to protect your personal information. Our security systems are active around the clock.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Data stored on our servers is protected with AES-256 encryption.
• Regular security audits and penetration testing are conducted.
• Accounts are automatically secured when a suspicious login is detected.
• Two-factor authentication (2FA) is available for added account security.
• Staff can only access information that is necessary for their role.

6 Your rights

You have important rights over your personal information on the 7u7 bd platform. We fully respect and uphold those rights.

To exercise any of these rights, contact our support team. We typically respond within 30 business days.

7 Data Retention Period

7u7 bd does not retain your information longer than necessary. Once the purpose is fulfilled or the legal retention period expires, your data is securely deleted.

• Account information: For as long as the account remains active, and for 5 years after closure.
• Transaction Information: Up to 7 years, in accordance with financial regulations.
• Cookie information: Session cookies expire when the browser is closed; persistent cookies last up to 12 months.
• Customer Support Information: 2 years after the issue is resolved.
• Log Files: 6 months for security review purposes.

8 Child Protection

7u7 bd services are strictly for adults. No one under the age of 18 is permitted to register on our platform.

• Age verification is mandatory at the time of registration.
• Any account found to belong to a minor will be closed immediately.
• Parents should use parental control software to manage their children's internet access.
• Any information identified as belonging to a minor will be deleted immediately.

9 Privacy Policy updates

7u7 bd may update this Privacy Policy from time to time. Any changes will be announced on the website and sent to your registered email address.

• For significant changes, at least 30 days' notice will be given before they take effect.
• Continued use of the service after any changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request that your account be closed.
• The date of the most recent update is always displayed at the top of the page.

10 Contact & Complaints

For any questions, requests, or complaints regarding the Privacy Policy, please contact our data protection team. We are always ready to help.

Once we receive your complaint, we will provide an initial response within 7 business days and a full resolution within 30 business days. We believe every user's concern deserves to be heard.